The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
It would be my pleasure to provide a quote to restore, upcycle / refinish a piece of furniture for you if you are based in the United Kingdom and within a 50 mile of London or Cambridge. Please contact me via Etsy Conversation if you are interested in this service.
Every item will be exceptionally carefully packaged at no extra charge to ensure safe delivery worldwide.
I use a great deal of quality bubble wrap, but otherwise I like to keep costs as low as possible, and to be kinder to the environment.
To this end, I always re-use household and industrial cardboard, which is highly suitable for the task of transporting your items safely.
I'm more than happy to gift wrap an item for any occasion for a small additional fee. Please contact me via Etsy conversation if this is something you are interested in.
I run promotions from time to time, offering a % discount on item prices, for this, coupon codes will be published on the shop homepage.
If you wish to purchase 3 or more items in a single transaction, please contact me via Etsy conversation to discuss a possible discount.
If you purchase multiple items in a single transaction I will refund you any overpayment of shipping charges - you will never pay more than necessary for the safe delivery of your purchases.
Estimated delivery timescales are as follows : -
UK - 2-3 working days
Europe (including non EU) 3-5 working days
Rest of the world - 5-11 working days
If you would like to have your item expedited please contact me via Etsy conversation so that I may advise you of the options available and costs.
In order to keep shipping charges as low as possible I do not send items using a 'tracked' service. However, every item is FULLY insured against loss or damage.
Sometimes delays will happen, often during times of high demand for shipping services such as November / December or due to international customs procedures.
I will stay in touch with you until I know your order has arrived safe and sound.
If you wish to reserve an item I am happy to do this for an agreed period of time.
Full payment may be made in at the checkout in the usual way.
If you wish to reserve an item, or arrange a layaway or payment plan please contact me through Etsy conversations.
If you are able to collect an item from Letchworth Garden City you are welcome to do so.
Please contact me via Etsy conversation to arrange a mutually agreeable time.
I can also be found at Old Spitalfield's Antiques and Flea Market which is held most Thursday's on Commercial Street in the city of London, although as a 'casual' trader I'm not guaranteed to get a pitch every week.
Spitalfield's is an indoor market, suitable for all weathers. It's an excellent day out for lovers of all things vintage and antique!
Surrounded by an abundance of places to eat and drink, it's a fabulous place to spend some time.
Please check the website for full details :-